Click HERE to receive your instant discount code

Code will be also be sent to your email inbox.

Use your discount code at checkout to redeem your 20% Discount.

Privacy policy

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site place an order fill out a form subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Shipdirect2you collects and uses Users personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

 

Google Adsense

Some of the ads may be served by Google. Google\'s use of the DART cookie enables it to serve ads to Users based on their visit to our Site and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Changes to this privacy policy

Shipdirect2you has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

info@shipdirect2you.com

or you can send us a message on facebook at https://www.facebook.com/shipdirect2you/?modal=admin_todo_tour

Shipdirect2you

www.shipdirect2you.com

Riverland, South Australia, 5343

Who we are & what we do. 

 

Gardening is our passion which we have turned into a business. We love everything about the Home & Garden, and yes this includes our beloved pets, which is why we have included this category in our store.

 

We cultivate our own Live Plants in South Australia and sell these as cuttings, tube stock or potted plants in our Nursery Section. But we know that caring for a garden is more than just about plants, so we have added categories in just about everything to do with the garden and home.

 

We are adding new stock regularly and hope to have thousands of new products over the next several months, most of which can be shipped globally (excluding live plants).

 

Due to the size of some products, we have had to limit shipment of some products to within Australia only, which will account for about 20% of products, but most can be shipped globally, and listings usually will state if there are shipping restrictions to areas outside of Australia on the item page.

 

Live plants are perishable goods and therefore can only be shipped within Australia, and due to quarantine regulations in some AU states we can only ship to NSW, SA, Vic, Qld, and ACT. Unfortunately, we do not yet have our license to ship to NT, WA and TAS, but we will be looking into this in the future. Any sales for live plants in the exclusion zones will be refunded shortly after the order.

 

All plants sold in the included zones (NSW, Vic, SA, ACT, Qld) will be shipped out via Australia Post Express the following Monday/Tuesday to allow for delivery before the following weekend, unless they are a pre-order item. Most Plant orders are delivered in 1-4 business days and come with our 100% money back guarantee.

 

All other Home & Garden products will be shipped out via standard postage services and will depend on the destination location or country for shipment times.

 

Our Live Plants Range

 

We propagate our own stock from a wide range of Geraniums, Pelargoniums, Osteospermums (African Daisies), succulents, herbs & indoor plants & other perennials. As stated these can ony be shipped to locations mentioned above so please make sure you are in NSW, Vic, ACT, SA or Qld only to order these.

 

For more information on how plants are packaged you can visit our blog on ‘how our live plants are packaged for shipment’ which includes a step-by-step photo stage of the process.

 

All other items are shipped out separately from plants due to the perishable and non-perishable content of the packages, but all packages will include a tracking number for convenience, and you will receive an automatic email with the shipment details.

 

If you want to keep updated on our new stock in plants or home & garden products, you can sign up for our email and get 20% off your first purchase by using the sign in form at the top of every page. You will then receive our newsletters when new stock is added and receive any promotional offers in future.

 

We hope to have you on board in future and support our small family business in South Australia. In the meantime, enjoy browsing our store and feel free to use the contact us link if you have any questions.

 

.